The best way to reach us is by email. Below is the address and a quick guide to what goes where, so your message lands in the right place.
Reach the author
The Barrier Keepers — author Ty Swartz
tswartz@vanishingatpinecrest.com
Operated from Conroe, Texas, United States
What to email about
Reader questions
Questions about the books or the world of the series? Use the subject line Reader question.
Press & interviews
Journalists, podcasters, and event organizers: use the subject line Press or interview. A full press kit is on the way.
Rights & permissions
To request permission to use any Barrier Keepers content, use the subject line Rights and permissions. See our Terms of Use for what is and isn’t allowed.
Privacy requests
To review or delete data, use the subject line Privacy request. See our Privacy Policy and Children’s Privacy summary.
Accessibility
To report a barrier or ask an accessibility question, use the subject line Accessibility, and tell us the page you were on. See our Accessibility statement.
For parents and guardians
If you are a parent or guardian with a question about your child and this website, email us any time — we treat these as a priority. Our Children’s Privacy summary explains how we keep young readers safe, and our newsletter is designed for a parent or guardian to sign up.
The Veil Dispatch
Want occasional news from beyond the barrier? You can sign up for The Veil Dispatch using the newsletter signup in the footer of any page — email only, with a one-click unsubscribe in every issue.
When you’ll hear back
We read everything that comes in and aim to reply within a few days. Privacy requests are answered within 30 days, as described in our Privacy Policy.